Kitto News is committed to addressing reader complaints fairly and in good faith. If you believe any content published on this website is inaccurate, misleading, defamatory, violates your rights or otherwise requires urgent attention, you may file a complaint as described below.
Grievance Officer
In accordance with applicable Indian IT and digital media guidelines, the designated Grievance Officer for Kitto News is:
- Name: Gowhar Nabi
- Designation: Editor & Grievance Officer
- Email: kittonews@gmail.com
- Location: Srinagar, Jammu & Kashmir, 190015, India
How to File a Complaint
Please send an email to kittonews@gmail.com with the subject line “Complaint – [Short Description]” and include the following details:
- Your full name
- Your contact information (email and, if possible, phone number)
- URL(s) of the article(s) or content in question
- A clear description of the issue, such as:
- Inaccuracy or false information
- Invasion of privacy
- Defamation or harmful allegation
- Copyright infringement
- Violation of law or platform policy
- Any relevant supporting documents or links that help us understand your complaint
Incomplete complaints may take longer to process.
Handling of Complaints
- We will acknowledge receipt of valid complaints within a reasonable time.
- We aim to review and, where appropriate, respond or take action within 15 days of receiving a complete complaint.
- After reviewing the complaint and the content, actions may include:
- Correcting or updating the content
- Adding clarification or context
- Removing or restricting access to specific content
- Declining the complaint, with reasons shared where practical
For corrections and clarifications, we follow our Correction Policy.
Good-Faith Communication
We expect complaints to be made in good faith. Abuse of the complaint process, including repeated frivolous or malicious complaints, may not receive a response.
Kitto News reserves the right to update this Complaint Redressal Policy from time to time.